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F A Q's
  • Digital Files

      Steve Kelly

    If you have taken a digital photo, the highest resolution file you have will produce the highest quality enlargement.

    The average 3.2 or 4 Mega pixel camera will produce a file at its 'super fine' setting of around 900k to 1Mb. This will reproduce a fine canvas around a meter wide for you when it is sized up.

    Please leave files as a jpeg (.jpg) in RGB, do not convert to CMYK before sending to us. Unfortunately images taken from web sites are not suitable for printing.

    Hits : 14
  • Reprinting a photograph from a Print or Negative

      Steve Kelly

    If you only have the photo, try and look for the negative again. All jokes aside, a photograph is not as good as the original slide or negative which is considered first generation.

    However we can produce amazing results from even poor photographs by restoring colour, increasing contrast and sharpness and removing defects.

    Adding an artistic effect and printing on canvas will hide a multitude of sins in the original and produce a unique artwork.

    Hits : 22
  • Do you store/archive at the uploaded resolution?

      Steve Kelly

    Yes. When you choose the Regular upload speed your images will be uploaded at their original resolution. We do not limit on the file size of your uploaded files.

    Hits : 9
  • What kinds of files can I upload to my account?

      Steve Kelly

    We accept the following file types: .jpg .tiff .bmp .gif .pcx .png .tga. We do not accept PSD (Photoshop) files.

    Hits : 9
  • How do I pay for orders?

      Steve Kelly

    Any product you order online can be paid for online with the following major credit cards : Visa, Master Card, and American Express. You can also use PayPal.

    Please look over our User Agreement for additional details on payments for services provided, your options, and our liabilities.

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  • What does it mean when it says my image is “Not Allowed” or “Not Recommended”?

      Steve Kelly

    If you receive a “Not Allowed” or “Not Recommended” message next to your images, the resolution of that image is too small to print at the indicated size. You can click on the link to see what the recommend resolution is for that size.

    The highest resolution your image can be is determined by your camera at the time the picture is taken. The image can only be compressed or made smaller after this time. Email applications tend to compress images when they are sent.

    Hits : 8
  • What is the resolution of my images uploaded to the web?

      Steve Kelly

    If you are uploading images to our site directly, we maintain the original resolution of each image that you upload.

    Please check your digital camera or your digital scanner to determine the resolution of your images.

    Hits : 9
  • What size pictures can I get from my digital files?

      Steve Kelly

    The following is the minimum recommended file size to picture size guide:

    • 640x480 pixels minimum: 3.5" x 5" print
    • 900x600 pixels minimum: 4" x 6" print
    • 1024x768 pixels minimum: 5" x 7" print
    • 1220x960 pixels minimum: 8" x 10" print
    • 1600x1200 pixels minimum: 12" x 18" print
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“Picture Perfect is a one-stop shop for my every photographic need. I’ve created albums, had canvases made and even gifted a mug to my colleague with a photo of her much loved dog on it. I find Clare...
Sarah Sullivan